Human Resources Operation Manager

• Position: Human Resources Operation Manager
• Location: Dadar, Mumbai
• Reporting– CEO
• Requirement: Bachelor’s degree in Human Resources, business administration, or a related field (Master’s degree preferred) and 5–6 years of progressive HR experience with a focus on HR operations.

Role and Responsibilities:

1. HR Process Management:

• Develop, implement, and manage HR processes and policies, including but not limited to recruitment, onboarding, performance management, employee relations, and offboarding.
• Continuously review and optimize HR processes to improve efficiency and effectiveness.

2. Compliance and Legal Matters:

• Stay updated on labour laws and regulations and ensure HR practices are in compliance.
• Manage HR-related legal matters, including grievances, disputes, and investigations.

3. Recruitment and Staffing:

• Collaborate with the recruitment team to streamline the hiring process.
• Ensure that job postings, interview processes, and background checks are conducted effectively.

4. Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
• Address employee inquiries and resolve benefit-related issues.

5. Performance Management:

• Support the performance appraisal process, including goal setting, feedback, and documentation.
• Assist in the development and implementation of performance improvement plans.

6. Employee Records and Documentation:

• Maintain accurate and confidential employee records, including personnel files and HR documents.
• Ensure compliance with data protection regulations.

7. HR Reporting:

• Generate and analyze HR metrics and reports to support data-driven decision-making.
• Provide regular reports to senior management on HR-related activities and outcomes.

8. Employee Engagement and Relations:

• Promote a positive work culture and employee engagement initiatives.
• Handle employee relations issues and mediate conflicts when necessary.

Skills requirement:

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5-6 years of progressive HR experience with a focus on HR operations.
• Strong knowledge of employment laws and regulations.
• Experience with HRIS and other HR software systems.
• Excellent communication, interpersonal, and leadership skills.
• Strong problem-solving and decision-making abilities.
• Exceptional organizational and time management skills.
• Certification in Human Resources (e.g., PHR, SPHR) is a plus.

Additional Requirements:

• Ability to maintain confidentiality and handle sensitive HR information.
• Adaptability and the ability to work in a dynamic and fast-paced environment.
• Strong team player with the ability to collaborate effectively across departments.